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EPISODE 32

COMMUNITY & CONNECTIONS

RELATIONSHIPS

STRATEGIC THINKING

Conversation While the Coffee Cools

TJ Fairchild

Owner - Commonplace Coffee

💡 ABOUT THIS EPISODE

Natalie sits down with TJ Fairchild, owner of Commonplace Coffee — a brand that started with two grad school kids living in a van, a closed coffee shop in a small Pennsylvania town, and absolutely zero business plan. TJ talks about what it actually looked like to build something real from nothing, how every single location they've opened came from an organic opportunity rather than a strategy session, and why gathering people has always been the mission — whether that's in a coffee shop, a hospital lobby, or someone's living room.


What comes through in this conversation is that Commonplace was never really about coffee. It was about the blue light TJ and his wife Julie saw flickering through neighborhood windows on their evening walks — people alone, together, but not really together. Twenty-three years later, that original ache to connect people is still the engine. TJ talks about the artists on the walls, the painted stones at the bar, the baseball players he met by just walking over and saying hello, and the hardest thing he's had to learn as a leader: that asking for help isn't weakness — it's the whole point.

🎯 KEY TAKEAWAYS

  • Nothing at Commonplace was ever planned. Every location and partnership came from saying yes to an organic opportunity — not a strategy session.

  • Comparison is the thief of joy. TJ actively helps competing coffee shops open because when the mission is gathering people, there's no such thing as competition.

  • The transaction is the smallest part of the relationship. Every exchange — with a guest, a barista, or a coffee producer continents away — is the beginning of something, not the end of it.

  • Your brew method matters as much as your beans. French press pulls out body and chocolate; a V60 opens up fruit and acidity. The method determines where you land.

  • Strategic vulnerability is a leadership skill. TJ has 100 employees and openly admits he's not a business person — and the growth only worked because he was willing to say that out loud.

  • Rest and connection aren't opposites. You can restore yourself with people, not just away from them.

TOPICS

LEADERSHIP & CAREER

STRATEGIC THINKING

ENTREPRENEURSHIP

YOUR HOST

Natalie Bulger

Founder, NC Bulger Solutions

Healthcare risk and compliance consultant, Pittsburgh's 40 Under 40 honoree, and the person asking the questions everyone else is too polished to ask. A living example of taking hot mess to high potential every day.

I📄

Read the Full Transcript

Prefer to read? The complete episode transcript is available here.

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NC Bulger Solutions, LLC

NC Bulger Solutions, LLC serves healthcare organizations, nonprofits, and corporate teams across the Greater Pittsburgh region and nationwide. Specializing in healthcare compliance consulting, enterprise risk management, interim CCO services, and leadership training. Founded by Natalie Bulger, CHC, FACHE — Pittsburgh's 40 Under 40 honoree and former VHA Director of Risk Management.

 

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